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Jay

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110 Knows loads about Frog

About Jay

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    Service Desk Analyst

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    Frog Education

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  1. Hi @MarkB Yes as @adamw has said I would suggest when assigning the assignment when you add the group, if you click "Convert to individuals" this should then allow you to reopen the assignment for each individual student rather than for the whole group of students. If you have any issues or questions please let me know Many Thanks Jay
  2. Jay

    Group randomiser

    Hi @pdurber You can create a site and have the "Random Name" widget on the site and then using the minimise button the windows which will shrink the window so that you can then open other sites or applications in Frog. I have provided a screenshot below which shows how you can have multiple sites open at once in Frog. If you have any issues or questions please let me know Many Thanks Jay
  3. Jay

    Text widget issues

    Hi @R Naylor I have raised a support ticket for you regarding this issue on our Service Desk and I will investigate this issue further. Many Thanks Jay
  4. Jay

    CS Teacher

    Hi Nejat I can see that my colleague Connor has logged a ticket on our Service Desk which he is currently waiting for a response from you regarding the name of the assignment so that we can investigate this further. If you can please provide the name of the assignment so that we can have a further look into this for you. Many Thanks Jay
  5. Hi @pconkie I will create you a support ticket and provide you with instructions on how you can do this in Frog. If you have any issues please let me know, Thanks, Jay
  6. Jay

    Timetables

    Hi @ADT @pconkie Our Development Team are aware of this issue and they are currently investigating this further. I will create separate support tickets for you both regarding this and provide you both with any updates on the progress of this issue. If you have any issues or questions please let me know Many Thanks, Jay
  7. @pconkie No problem I thought that may be the case but yes our Development Team are currently awaiting for our QA Team to check the fix that they have created and this may hopefully be released soon in a hot-fix, patch or release of Frog. However, I will keep you updated on this issue directly on the Support ticket that I have created as soon as I receive any further updates. Kind Regards, Jay
  8. Hi @pconkie Our Development Team are aware of this issue and are currently investigating this further, In the meantime I will create you a Support ticket and keep you updated with any progress regarding this particular issue. In regards to hiding the "Cog" icon I could suggest removing the "MIS Linked Documents" widget all together from the site for the meantime as a workaround whilst our Development Team investigate the issue. In regards to the coding question I would suggest posting that in our Coding section of our Forums which I have provided a link to below; Link: https://forum.frogcommunity.com/index.php?/forum/6-coding/ If you have any issues or questions in the meantime please let me know, Kind Regards, Jay
  9. Jay

    Image Carousel

    Hi @ADT I have found your site and all of the images are loading for myself, however I would suggest using 3-4 image carousel widgets and spreading these images across the 3-4 widgets as 300 may cause issues for the site. Please let me know how you get on and if you have any issues please let me know, Kind Regards, Jay
  10. Jay

    Pinboard

    @ADT The limit currently is 10 pinned items, however I could suggest posting this on our Idea's portal which I have provided a link to below; Link: https://ideas.frogcommunity.com/portal_session/new Thanks, Jay
  11. Jay

    Pinboard

    Hi @ADT You can manage these by opening the "Discover" application in Frog, once opened search for anything for example "football" > on the left select the blue "Pinboard" button and then click the "Edit" option to manage your pinned items. I have also provided a link below which shows a video guide on managing your pinned items in Frog; Link: https://www.frogeducation.com/community/training/homelearning/teachersandstaff/pinboard If you have any issues or questions please let me know. Thanks, Jay
  12. @DUNCAN LEWIS there is not an option in Frog yet to set this as a default view, however there is a button within the widget and Frogdrive to change this to "List View". Thanks, Jay
  13. Jay

    Display Data Widget

    Hi @pdurber You can enter an email address in the widget settings by clicking on the "Forms" widget on the site whilst in "Edit" mode and select "Advanced" > enter an email address into here (please see screenshot below) and every time a user submits the form an email will be sent to the email address which will include the details of the submission. Many Thanks, Jay
  14. Jay

    Display Data Widget

    Hi @pdurber We don't have a function to be able to auto refresh the data-viewer yet, however the "Forms" in Frog allow you to enter an email address in the settings of the widget. Once you have entered an email address when a user fills out and submits the form an email will automatically be sent over including the details of the submission. I hope this helps, however if you have any issues or questions please let me know, Thanks, Jay
  15. Jay

    Why?

    @pconkie Our Development Team are aware of the issue and are currently investigating this which I will provide any updates on the Support ticket asap. Thanks, Jay
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