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  1. Last week
  2. @Pete Foulkes I will raise a ticket for you and investigate further.
  3. Im going to say a bit of HTML might do the job to hide it....... @Graham Quince @adamw
  4. Does anyone know if there is a way of disabling the message feature in assignments so that students and parents can't post comments? It's not obvious when a comment has been made therefore many messages are left unanswered as teachers don't see them. We'd prefer to have parents email if they have an issue regarding homework. Many thanks Pete
  5. I think there are two separate issues then: personally I’ve had no problems setting assignments nor have I had anyone else here say that they can’t set assignments. We just have reports from some users that they can’t see them after clicking on the indicator in the top right.
  6. Is it only assignments with attachments? Or sites with attachments? I set HW earlier without any attachments, or without a site linked, and it went through fine.
  7. Hi folks, We're obviously aware of this and Tracy will no doubt be in touch before I get a chance to let you know when the hotfix will be pushed out to your platforms. We know this is not ideal and we'll get things back to normal as soon as possible. Graham
  8. We can't set any either
  9. Below thread covers the same issue:
  10. We've been unable to set any assignments for around a week now
  11. Hi all, Just wondering if any other school is having difficulty sending out assignments to classes? We're currently unable to set any as it either gets stuck loading or the error message 'assignment failed' appears. Frog developers are looking into things but they haven't said if it's affecting others or it's a specific issue with our platform. Many thanks
  12. Earlier
  13. Here is the console error and the exception breakpoint stops from the relevant videos. Hopefully a fix can be issued as soon as possible.
  14. Another one for me..... 👍
  15. ADT

    Issues with Assignments?

    We only let most of the kids in on Wednesday...... no ones harsh enough to set work yet!!!! 😉
  16. pdurber

    FrogSeats v2

    Perfect! Thank you for your time. Sorry it was something so simple.
  17. pconkie

    FrogSeats v2

    I can confirm that you haven’t got the latest version or the browsers cache needs clearing. Either way this is the old mark-up
  18. pconkie

    FrogSeats v2

    Can you right click, on a face, choose inspect and send me the entire screen shot?
  19. pdurber

    FrogSeats v2

    Appear fine in "Who am I teaching"
  20. pdurber

    FrogSeats v2

    See below. Is there an optimum size for the image file?
  21. pdurber

    FrogSeats v2

    I'm using Chrome.
  22. So its not just me then! Haven't you had loads of kids come and say they "can't" access their assignments?
  23. pconkie

    FrogSeats v2

    Out of interest what browser are you both using? I just tried with Chrome, Edge and Firefox - all look right Nothing looks right in Internet Explorer but i'm sure your not using this! I couldn't even open a frog-code app (any of them!). There is a mobile friendly view where the kids slide in from the right horizontally to seat, but again this looks correct on iphone and ipad.
  24. ADT

    FrogSeats v2

    Clearly our photographer was taking more "arty" shots than yours!! 😜
  25. pconkie

    FrogSeats v2

    I've fixed the drag and drop issue for the first seat when allocating boy-girl. I've got no students not perfectly centered in the circle, so believe this to be fixed also (although I thought this already was fixed). If this update doesn't sort it, i'll need to see some screen and console shots. @Graham Quince over to you.
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