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Chikur Bhatia

HR Administrator

Question

Good day to you. 

We are having some problem with few users, including me, who are not able to save the updates/edits on the home page of Glenthorne School website. 

We are able to login, click on edit, make the changes but when it comes to saving it, it gives a error message:

Alert: an error occurred whilst trying to save the site. 

Please note one staff member CBY@glenthorne.sutton.sch.uk was able to make the change and save it, however our logins are facing the same error message: 

  • cbh@glenthorne.sutton.sch.uk
  • lst@glenthorne.sutton.sch.uk
  • scl@glenthorne.sutton.sch.uk

Some updates are rather urgent. A quick reply will be much appreciated. 

Kind regards

Chikur Bhatia

 

 

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Hi Chikur 

Hope you are well

I have raised a ticket on our Frog Service Desk for this particular issue which we will investigate this further, and contact you shortly with an update. 

If you have any issues in the meantime please let me know

Thanks

Jamie 

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