Jay

Hi Chikur 
Hope you are well
I have raised a ticket on our Frog Service Desk for this particular issue which we will investigate this further, and contact you shortly with an update. 
If you have any issues in the meantime please let me know
Thanks
Jamie 

Hi @emoseley
I can see that a Support ticket has been created for you under ticket reference: WFT-174-91352 and our Development Team are currently investigating this further which we will update you with further feedback on the support ticket as soon as possible. 
Many Thanks 
Jay 

Hi @pdurber
The Messages application is only turned ON for admins in Frog by default, which I have created a help section for this application on our Knowledgebase which is currently being reviewed and will be published shortly. 
In order to turn this feature ON by profile / group you would need to login to Frog as an Admin > Open the Groups and Policies application > search for the profile for example "Staff" > select the profile / group > Click the "Edit" button > Make sure you are on the Policy tab > On the right click "Apps" > Click "Messages" > You can then add the relevant roles for the Messages application by click the "+" buttons > Turn "ON" the roles on the left menu > Click the "Save" button. 
Please see screenshot attached of these roles in Groups and Policies required to use the Messaging application in Frog. 
If you require any further assistance or have any other questions please let me know
Many Thanks 
Jay 

Hi @ADT 
I will get a support ticket created for you regarding this and update you on the ticket regarding this issue.
Many Thanks 
Jay

Hi @pdurber
The Select Date widget will not facilitate this functionality in Frog, however you could potentially try using the HTML widget on the site and enter custom code into the widget in order to facilitate this in Frog. 
@Graham Quince Are you able to assist with this one? 
If you have any issues or questions please let me know
Thanks
Jay 

Hi @ADT 
Happy New Year  
When you duplicate a site it will only duplicate the widgets and pages on the site and if you have set a background image or have a media widget that has an image on this will also be copied across, however this will not copy any files or uploads that have been uploaded to any File Drop or Timeline widget's of the original site and these will need to be uploaded manually to your duplicated site. 
If you have any further questions or issues please let me know
Thanks
Jay 

Hi @R Naylor 
I have raised a support ticket for you regarding this issue on our Service Desk and I will investigate this issue further.
Many Thanks 
Jay 

Hi Nejat 
I can see that my colleague Connor has logged a ticket on our Service Desk which he is currently waiting for  a response from you regarding the name of the assignment so that we can investigate this further. If you can please provide the name of the assignment so that we can have a further look into this for you.
Many Thanks 
Jay 

Hi @pconkie
I will create you a support ticket and provide you with instructions on how you can do this in Frog. 
If you have any issues please let me know,
Thanks,
Jay 

Hi @ADT @pconkie
Our Development Team are aware of this issue and they are currently investigating this further. I will create separate support tickets for you both regarding this and provide you both with any updates on the progress of this issue.
If you have any issues or questions please let me know
Many Thanks,
Jay 

Hi @pconkie
Our Development Team are aware of this issue and are currently investigating this further, In the meantime I will create you a Support ticket and keep you updated with any progress regarding this particular issue.
In regards to hiding the "Cog" icon I could suggest removing the "MIS Linked Documents" widget all together from the site for the meantime as a workaround whilst our Development Team investigate the issue. 
In regards to the coding question I would suggest posting that in our Coding section of our Forums which I have provided a link to below;
Link: https://forum.frogcommunity.com/index.php?/forum/6-coding/
If you have any issues or questions in the meantime please let me know,
Kind Regards,
Jay 

Hi @ADT
You can manage these by opening the "Discover" application in Frog, once opened search for anything for example "football" > on the left select the blue "Pinboard" button and then click the "Edit" option to manage your pinned items. 
I have also provided a link below which shows a video guide on managing your pinned items in Frog;
Link: https://www.frogeducation.com/community/training/homelearning/teachersandstaff/pinboard
If you have any issues or questions please let me know.
Thanks,
Jay 

@DUNCAN LEWIS there is not an option in Frog yet to set this as a default view, however there is a button within the widget and Frogdrive to change this to "List View". 
Thanks,
Jay 

Hi @pdurber 
We don't have a function to be able to auto refresh the data-viewer yet, however the "Forms" in Frog allow you to enter an email address in the settings of the widget. Once you have entered an email address when a user fills out and submits the form an email will automatically be sent over including the details of the submission. 
I hope this helps, however if you have any issues or questions please let me know,
Thanks,
Jay 

Hi @pconkie
I will raise you a ticket on our Support Desk and get this issue raised to our Development Team as soon as possible.
If you have any issues please let me know.
Kind Regards,
Jay 

@ADT There is not currently an option to be able to select multiple mark schemes and turn them "On" or "Off", as you would need to open them and turn them "On" individually. Maybe one for @Matt or @Graham Quince if they have any information on the future plans for "Mark Scheme Manager", however in the meantime I would suggest posting this idea on our Frog Idea's portal which I have provided a link to below; 
Link: https://ideas.frogcommunity.com/portal_session/new
If you have any issues please let me know,
Many Thanks,
Jay 

@nward I have created the site within your Frog platform which the site name is "Frog Homework Course". Please let me know and I will change the site ownership to you in Frog and you can share this out to your staff. 
I am in the process of uploading this site to the Frogstore in order for other school's to use the site within Frog. 
If you have any issues please let me know,
Kind Regards,
Jay

@DUNCAN LEWIS 
You can access the data entered within the "Markbook" application > select the "Assignments" page > select the assignment that has the form included > select the student you wish to view results for > select the Green "0" or "1" icon like the attached image > select "Preview Assignment" > in the top left click "Assignment" > then click "Data Viewer" > here you can view results or download to CSV using the cog icon. 
If you have any questions or issues please let me know.
Many Thanks,
Jay 

@nward
I have provided a link below which is a guide on how Frog notifications work within Frog and how to configure these which they are all or nothing if switched on or off. 
Link: https://support.frogeducation.com/index.php?/Knowledgebase/Article/View/notifications
Many Thanks,
Jay 

@nward Hi Natalie,
There is not currently works to change the extraction of MIS linked documents in the Frog extractor, however you can filter these by "Year" and "Document Type" and you can leave the extractor to run this process and it will close automatically once complete. I have provide a link below to the Frog Extractor guide if you scroll down the guide under the heading "Importing MIS Documents into your FrogLearn Platform" it explains this process in further detail.
Link: https://support.frogeducation.com/index.php?/Knowledgebase/Article/View/froglearn---sims-extractor-configuration
If you have any issues please let me know,
Many Thanks,
Jay 

@ADT I will create a support ticket for you as this does seem to be a bug bespoke to the widget itself as I have checked your Frog server time and it is correct and in sync. 
Leave this with me and I will raise it to our Development Team to investigate this further.
Thanks,
Jay 

Hi @pconkie
I have created you support ticket for this issue and responded to you separately on there. I have also investigate this issue which I can confirm that this has now been referred onto our Development Team to investigate this further as the issue itself looks to be bespoke to the "Nested Page" widget. The expected functionality would be for the user to be able to select a page from the site and as you say in technical terms it should "ignore" the "presentation mode" when using the widget. I will update you on your support ticket as soon as I receive any updates from our Development Team.
If you have any issues in the meantime please let me know,
Many Thanks,
Jay
 

That's right @ADT it is a bug which I will create you a ticket @pconkie and update you as soon as possible regarding the expected fix for this issue. 

Good Morning @turtes
Currently there is not an option in Frog to turn this "Off" within Forms. However, if you are not wanting students to be able to view staff when using the Forms widget I would suggest using a different field for the user to enter these manually instead of the "User Picker" field. 
In the meantime, I think you have a great idea for Forms which we could look at possibly implementing this feature into Frog which I would suggest posting this on our Idea's portal (Link below) which our Development Team regularly review these and look at implementing the ideas with the most votes in future releases of Frog.
Ideas Portal Link:  https://ideas.frogcommunity.com/portal_session/new
If you have any issues please let me know.
Many Thanks,
Jay 

@pconkie
I have investigated this and found that Frog uses mostly "Sessions" to store data when viewing public sites on Frog which is stored on the server and not directly on the users browser which is more secure than using cookies.
This may have been changed recently by Frog in order for us to comply with the new GDPR Laws/rules and regulations. However, as this is a request for change I would suggest posting this on our Idea's portal as our Development Team regularly review the posts and look to implement the ideas with the most votes, and I have provided a link to the portal below;
link: https://ideas.frogcommunity.com/portal_session/new
Kind Regards,
Jay