pdurber Posted September 28, 2020 Share Posted September 28, 2020 We have one member of staff (no others that I know of) who can't upload files to a network drive. She can login and access it, but there is no "Add" button visible for her to upload any files to the drive. See the screenshot below. She is in all the correct network permissions groups. Any ideas? Link to comment Share on other sites More sharing options...
0 ADT Posted September 29, 2020 Share Posted September 29, 2020 13 hours ago, pdurber said: We have one member of staff (no others that I know of) who can't upload files to a network drive. She can login and access it, but there is no "Add" button visible for her to upload any files to the drive. See the screenshot below. She is in all the correct network permissions groups. Any ideas? Could she be in a group on Frog that you have given specific Frog permissions to?? Just guessing!! Link to comment Share on other sites More sharing options...
0 pdurber Posted September 29, 2020 Author Share Posted September 29, 2020 No, just "staff" Link to comment Share on other sites More sharing options...
0 Graham Quince Posted September 29, 2020 Share Posted September 29, 2020 Hi @pdurber I believe the teacher in question might be Contribute access to the site. If it's on your staff dashboard, I can see that individuals are listed to have Contribute access rather than the staff profile. If it is the case they need this shared with them, it might be the member of staff in question is not listed. Graham 1 Link to comment Share on other sites More sharing options...
0 pdurber Posted September 29, 2020 Author Share Posted September 29, 2020 @Graham QuinceGenius! I hadn't realised that at some point in the past the Staff access to the dashboard had been "converted to individuals". So new staff haven't been included. Link to comment Share on other sites More sharing options...
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pdurber
We have one member of staff (no others that I know of) who can't upload files to a network drive.
She can login and access it, but there is no "Add" button visible for her to upload any files to the drive.
See the screenshot below.
She is in all the correct network permissions groups.
Any ideas?
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