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Why does the FrogCode App take so long to load?  7-12 minutes?!!

This has been the case consistently over the last few months regardless of:

  • which computer I use
  • whether I am at school or home (different networks / internet providers)
  • time of day

At least you can fast forward to the end of the video!

 

 

 

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Hi @pconkie

I will raise you a ticket on our Support Desk and get this issue raised to our Development Team as soon as possible.

If you have any issues please let me know.

Kind Regards,

Jay 

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@pconkie Our Development Team are aware of the issue and are currently investigating this which I will provide any updates on the Support ticket asap. 

Thanks,

Jay 

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On 29/05/2019 at 11:08, pconkie said:

Why does the FrogCode App take so long to load?  7-12 minutes?!!

This has been the case consistently over the last few months regardless of:

  • which computer I use
  • whether I am at school or home (different networks / internet providers)
  • time of day

At least you can fast forward to the end of the video!

 

 

 

 

Just FYI - I think we've found the problem causing the slowdown and so hope to have this fixed and available to you as soon as we can.

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