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Sean_M

Network Files widget access denied error

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Hello

Wondering if anyone could help with an issue which popped up for some of our users (just students by the looks of it), seemly out of nowhere with no known changes to permissions, policy settings, etc.

Student users are having the error, screenshot attached, "You do not have the required access to open menu.docs.network_drive.user_drive.default.".  When navigating to a page with the Network Files widget to their Home folder. Or in FrogDrive > Home Drive.

I've checked the policy permissions for FrogDrive and Network Files apps/widgets, file paths in Users is correct, permissions of the folder on the file server. Nothing out of place as far as I can see.

What setting am I missing to check? :S

 

Many thanks

Sean

network files error.png

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