savillecj

Yes it allows schools to still only import teaching staff and not non teaching staff if they want. However I believe another school has reported this issue with non teaching staff not linking to groups so I'll take a look for the bug ticket and get it moved up the list for you.

Hi Adrian, you're correct in that Frog Learn doesn't distinguish between Staff and Teachers like Frog 3 did so I don't believe the issue is here. However our extractors still do distinguish between Teaching and Non Teaching staff when extracting staff users, and that when adding teachers to groups as group leaders it only checks teacher accounts, so this could be the root of the problem. Can you run the FROG_Users_NonTeaching report in SIMS to see if this user appears in the results?

Hi Adrian, I've had a read through what you're trying to do, and while I don't fully understand how you're storing this data, I believe what you're trying to do is put students in to a "Gold" class if they have above 1500 points etc. You then want to display the gold certificates in Frog if they're in the "gold" group. I think there will be better solutions to this but if you can get the correct students into the correct groups in SIMS then this should still work. However I would advise against using House Groups as they're not intended for this, instead I'd recommend the "Other" group option in the extractor. The "Other" option for SIMS is user groups so feels more like what you're after. If you can get these groups correctly created and populated then displaying the certificates to the user in Frog should be a possible with a FrogCode widget. You can check the FROG_Groups_Others report in SIMS to see what would be extracted if you were to run it.

Will do Chris, thanks for letting me know. Glad that's the resolved the issue for you.

Hi Chris, the email addresses should update in Frog providing they're valid emails. Can you check the email is the Primary and Main email address for the student in SIMS, and if it's not then this is the likely culprit.