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Patrick

Former Frog Staff
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  1. Patrick's post in Pop Up Message / Call to Action was marked as the answer   
    Hi Aimée,
    Apart from Frogs Acceptable Usage Policy pop-up box; which can be configured in System Preferences, there is no way to achieve what you have asked other than using a HTML widget like Adrian suggested. If you do want to go down the HTML route, it might be a good idea to ask for some advice in our Coding Forum. 
     
    Thank you,

    Patrick
  2. Patrick's post in Shared Classes was marked as the answer   
    If you're experiencing issues with getting information from SIMS into Frog, I would first check that your extractor has been running and is successfully sending the XML file to Frog. You can do this by checking System Preferences > Maintenance > MIS Import and checking when the latest xml file received from MIS server was. If it was sent overnight or it was sent the last time you ran it, then you can rule out that an issue with the extractor not running. If the extractor isn't running, you will need to troubleshoot why before moving forward.
    If it is running, the next thing to check would be the extractor itself. If you open it up, you need to make sure that you have the correct boxes ticked to ensure you pull all the information you need into Frog. You will need to make sure you have all the Groups and Group memberships ticked to pull the class information through. If you have these options ticked, you can go back into Frog and go to FrogDrive > Applications > Groups and Policies and then select Class from the drop down menu. This should display all classes within Frog. If you have classes that have a tick on the right hand side under the 'MIS' column, this means that Frog is pulling class information from SIMS successfully and that class is MIS linked. If this isn't the case, you will need to log into SIMS and ensure that the user who logs in via the extractor has the correct permissions within SIMS. That user will need to be in the following groups:
    TP Super User
    Third Part Reporting
    Third Party User management
     
    If this still doesn't work, I would speak with your SIMS manager and ask them to double check that the classes are still in SIMS.
     
    If you have checked all these and you still can't see the classes, please contact the Service Desk. 
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