Jay
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Posts
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Jay's post in Email Notification Delay was marked as the answer
@DUNCAN LEWIS When was the assignment start date? As the parent will only receive a notification on the day the student receives the assignment to complete it and not when the assignment is assigned.
There shouldn't be a delay for students from Frog, if you can provide an email address for a particular student we can investigate this further. I will create you a support ticket and if you can forward the email address on their we will investigate this further for you.
Thanks,
Jay
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Jay's post in Custom theme - footer was marked as the answer
@pconkie Sorry, I have checked this with our Design Team and they have confirmed that the boiler template does not include a footer container and you would need to add a DIV for the footer and style this up as you wish.
If you have any issues please let me know,
Thanks,
Jay
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Jay's post in Email Addresses Not Vaild was marked as the answer
@ADT @adamw I will get a support ticket raised for this issue and update you as soon as possible.
Thanks,
Jay
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Jay's post in Image Carousel was marked as the answer
Hi Natalie,
I have spoken with our Development Team regarding this and they have confirmed that there is not currently a limit on how many images you can upload to the "Image Carousel" widget. However, I would keep in mind that the more images that are uploaded to the widget may cause performance issues for the site and/or the widget itself.
If you have any issues or questions please let me know,
Thanks,
Jay
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Jay's post in OneDrive Integration was marked as the answer
Hi Duncan,
I will create you a ticket and investigate this further for you due to this particular issue being bespoke to your school.
Thanks,
Jay