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Internet Explorer 11 is no longer a safe browser for your data. It’s official! Between December 2020 and April 2021, Microsoft will be ending support for Internet Explorer 11 (IE11). From December onwards, whilst it will still be accessible, some features will stop working and crucially the end of support from Microsoft means IE11 is no longer a safe place for your data. IE11 was released in 2013, and Microsoft superseded it less than two years later, when Edge became the default browser for Windows in 2015. Today it accounts for just 1.4% of internet traffic. What does this mean for my school’s Frog? Ideally your users should not be using IE11 anyway, but some may be using it from home. As the browser itself is no longer supported by Microsoft, there may be some features within Frog that stop working as a result. We will be unable to apply fixes for them to work in IE11 as this will affect their performance in modern, secure browsers which need to be used. What do I need to do? Relay this message to your teachers, students, parents, governors with the recommendation that if they are using Internet Explorer 11 they should switch to Microsoft Edge, Google Chrome, Mozilla Firefox or one of the many other alternatives that work safely and securely in Frog. As Internet Explorer is not on tablets, smart phones or Mac computers, this will only affect Windows computer users.
You may have heard about the January 2018 security issues regarding Intel, AMD and Arm processors. There is a concern that malicious programs, malware and websites could obtain information they should not be able to access. In layman’s terms, a design flaw in the world’s most commonly used processors could allow unauthorised access to personal data. (If you are interested, this website goes into more technical detail: https://meltdownattack.com/ ) Support While neither of these bugs is Frog’s fault, we support your servers and as soon as security patches are released by the manufacturers, we will contact you to arrange to update your systems. Any such update will likely require some downtime as the servers will need to be shut down and restarted. We’ll update the Frog platforms we host (i.e. if your Frog web address ends in frogos.net). We will coordinate with you to update your Frog servers. Note: If you run Frog in a VM environment, you will have to update your VM software (HyperV, VMWare etc) as well as working with us to update Frog.