Major Issues - anyone else?

[pconkie]

We are having major functionality issues with frog (beginning about 24 hours ago).  Ticket open with frog who are looking into it.  Just wondering if anyone else is having the same issues?

We can no longer create any assignments (except if assigning to a single student) groups cause the assignment creation process to fail (as does pressing the 'convert to individuals' button.

We can no longer create a new user or edit an existing user.

Notifications do not seem to appear (even when a user actually manages to do something that doesn't fail)

Catastrophic really - especially as we do all homework on frog. Staff will lose faith if we can not remedy quickly.

Anyone else? or any suggestions?

Thanks

Paul

Edited October 21, 2017 by pconkie

[adamw]

Hi Paul, 

I had a word with our systems guys this morning, and it looks like there was some DNS problems that have now been resolved. Can you let me know if you are still having the problems you mentioned?

[pconkie]

Seems fine now. Is this likely to be a problem in the future?

[adamw]

18 minutes ago, pconkie said:

Seems fine now. Is this likely to be a problem in the future?

Hi Paul, 

It looked like one of your DNS servers in school stopped responding and that's what caused the issue. You should be getting a response to your ticket which will contain the specifics of what the issue was