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pdurber

Parent Letters

Question

This is the first time I'm generating the parental login letters.

We have all the parents in Frog from the SiMs extractor. But I can't find a way of getting the information out that links the student to the parent, so I can print a mailshot to send home with login information.

Is there any documentation on this?

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Our parents (and students) always complain that the password reset function doesn't work.

It maybe that we haven't set it up correctly. But it appears to be ringing a bell somewhere in the ethernet darkness.

🙂

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OK. Looked into this. The email settings look fine. We do receive emails from things like the email alert widget.
However, we don't seem to get notification if a user clicks on the "forgotten password".

If I click it, then all seems to work fine, but several parents have complained that they have tried and don't get anything.  User error? Junk mailbox issue do you think?

Also, when I went into system preferences there no longer seems to be a "notifications" section. Has this been moved/removed?

 

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