Mr

[davidt]

 

Students are now starting to use frog for our close down period, a few are reporting this :-

 

 

Dear Sir

 

I have received assignments to do from my teachers but when I click on the issued assignment I get transferred to a page that says “No Assignments Found”

 

Please advise

 

I didnt create this assignment, so I'm not sure what the problem is, but a few students have reported the same - and included a screen shot of the message.  Do you know what might be going on?

 

Thanks

 

David

[Tom]

Hi David,

I hope you are well and keeping safe. 

I have taken a look at your platform but just need a bit more information in terms of which teacher account you are accessing so we can take a look, as this is on a public forums, I would ask if this information could be sent to us securely by raising a ticket at support@frogeducation.com or calling us on 01422 395939 and we can create a ticket for record purposes and deal with your directly have a deeper look into the issue at hand.

Kindest regards,

Tom