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Chris.Smith

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    Frog Towers

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  1. sfoster

    Hi Chris,

    The ticket, is it helps is: #BKU-294-14988

    We can create, deploy and install a widget - however when we update the version number in the manifest and save it we deploy then check for updates (we get the blue circle to indicate an update).  However, when we click Update Package - Nothing (POST https://vtle.theradclyffeschool.co.uk/api/2/?method=packages.update 500 (Internal Server Error) - in console.

    Cheers

    1. Show previous comments  3 more
    2. sfoster

      sfoster

      Thanks Chris - If possible could we please move this conversation over to the ticket so that Simon and Nick are kept in the loop :)

      Simon

    3. Chris.Smith

      Chris.Smith

      I unfortunately I don't have access to that system, however when I have something more concrete than a theory, I will get the service to publish an update against the ticket :)

      ~ Chris

    4. Chris.Smith

      Chris.Smith

      @sfoster,

      Ok, so I have prevented it from happening again... I now need to fix your instance. I'm going to work with the Systems and Service Teams over the next day to resolve this for you. The next update is Monday and hopefully we'll have you working again by then.

      ~ Chris

    5. Show next comments  3 more
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